Common Tech Support Calls
Access Denied: This computer is not authorized to connect to Velocity
The SQL Server is not Available
How do I configure Velocity to have an expansion relay follow the state of an alarm condition?
Failed to Activate Control ‘VB.UserControl’. This Control may be incompatible with your Application
How do I change the Application Role Password?
How do I create a Command Set to set the Threat Level of my system?
How do I update CCM Firmware through Velocity?
How do I update SNIB3 Firmware through Velocity?
How do I move a Velocity Database from one server to another?
How do I rename the “Who’s Inside?” Zones?
How do I fix Port Socket Error?
When running a report, I get an error stating: “Busy: Restore operation currently in progress”
When launching Velocity, a message saying “NT Event Log is Full” appears