Controllers

The list of controllers added to the system are displayed.

This table describes each of the menu items and fields.

Action image-20240516-090402.png

 

Select or Right Click on a Controller so the Action menu activates and displays the actions that can be performed.

  • Enable: Allows you to Enable the selected Controller.

  • Disable: Allows you to Disable the Selected Controller.

  • Download Configuration: Downloads controller configurations (such as door groups, reader control groups, holidays, time zones, readers, doors, inputs, and outputs). 

  • Download Credentials: Downloads user/credential database information.

  • Download Date/Time: Downloads the date and time.

  • Download ForgiveUsers: Forgives all users on this controller.  This is used after an emergency exit or entry is completed.

Pagination

Click the link to know more about Pagination functions.

Name

Displays the name for this Controller (up to 32 characters).

Search & Sort  Arrows

Click the Link to know more about the Search & Sort Arrows functions.

Address

Displays the unique address as assigned by the system.

Status

Displays the Controller status (Online/Offline (-)).

Controller Time Zone

Time Zone where this Controller is currently located.

Model

Displays the type of Hirsch Controller this is.

Enabled

Displays whether the Controller is Enabled or not.

Adding Controller

In the Device Control tab, expand the DIGI*TRAC Configuration folder.

  1. Select the Controllers folder and Click the Add Controller.

     Add Controller  window will be display as below:

  1. Use the drop-down arrow to select the Port that this Controller will be linked to.

  2. Enter the name for this Controller (up to 32 characters).

  3. Enter a brief Description of this Controller, this is optional.

  4. In the 'Address' combo box, use the drop-down arrow to select an appropriate address or select the <Next Available>.

  5. Select the model of the Controller from the Model drop-down list.

  6. Check the 'Enable' option, If this Controller is currently online and active.

  7. From the “Time Zone where controller is located” drop-down list, select the time zone.

  8. Check the “Use Daylight Savings Time” checkbox to indicate that this controller observes Daylight Savings time. When unchecked, it indicates that this controller is always maintained at the standard time (necessary for the regions where Daylight Savings is never used). 

  9. Click Save Changes.  The new Controller you added will appear in the Controllers folder window.

Firmware Flash to CCM, SNIB2, and SNIB3

In order to update the firmware, you should acquire the latest firmware version from your dealer. Download it to your Velocity server and Import the new version using the CCM, SNIB2, or SNIB3 Import Wizard respectively.

To Firmware Flash CCM, SNIB2 and SNIB3:

  1. Select or Right Click on a Controller so the Action Menu activates to let you choose Edit. The Edit Controller window is displayed.

This table describes each of the menu items and fields in the General tab.

Basic Controller Information

 

ID

This read-only field displays the Database ID assigned to this controller when it was first added.

Name

The name assigned to this controller. Any combination of Alphanumeric is acceptable (up to 32 characters). 

You can also change the controller name directly in the DIGI*TRAC Configuration -> Controllers using the Rename option.

Description

A brief description of this controller (up to 50 characters).

Address

Indicates the address (1 - 63) assigned to the Controller.

Model

Indicates the model type of the Hirsch controller.

The available models are M1, M2, M8, M16, MSP, Mx-1, Mx-2, Mx-4, Mx-8, or Mx-1-W.

Enable

Indicates the Controller is already connected and online.

Uncheck if the controller is not yet connected.

Time Zone where Controller is located

Indicates the time zone in which this controller physically resides. 

All Time Zones are identified by their Coordinated Universal Time (UTC) designation followed by one or more prominent capitals or countries that are within that time zone.

Use Daylight Savings Time

Indicates that this controller observes Daylight Savings time.  

That is, this controller will move an hour forward at the appropriate time in the Spring and move back an hour at the appropriate time in the Fall.  

When unchecked, it indicates that this controller is always maintained at the standard time (necessary for certain countries and areas where Daylight Savings is not observed).

The default is checked.

Additional command sets to download

Only those Command Sets currently defined for the system appear in this combo box. This feature allows the controller's CCM to have special setups that the system does not yet support for programming needs. 

The default is <None>.

CCM Firmware Revision

 

CCM Firmware

Indicates the current version of the Firmware on the CCM.

CCM BIOS

Indicates the current version of the BIOS on the CCM.

SNIB2 or SNIB3 Firmware Revision

 

SNIB2 Firmware

Indicates the current version of the Firmware on the SNIB2. 

SNIB3 Firmware

Indicates the current version of the Firmware on the SNIB3.

SNIB3 OS

Indicates the current version of the OS on the SNIB3.

SNIB3 Driver

Indicates the current version of the Driver on the SNIB3.

SNIB3_NET_GIO_PKG

Indicates the current version of the Network Global I/O Package on the SNIB3.

Hardware Configuration

Displays the number of alarms, inputs, and relays available on this controller. If expansion boards are installed in this controller, these also appear.

  • Number of Alarm Relays: Designates the number of alarm relays available  on this controller.

  • Number of Inputs: Designates the number of inputs available on this controller.

  • Number of Relays: Designates the total number of relays available on this controller.

  • Number of Expansion Inputs: Designates the number of expansion inputs available on this controller.  For expansion inputs to exist, an alarm expansion board (AEB) must be installed.

  • Number of Expansion Relays: Designates the number of expansion relays available on this controller.  For expansion relays to exist, a relay expansion board (REB) must be installed.

  • Number of Virtual Relays: Designates the number of virtual relays configured for this controller. 

Options Installed

This panel lists the expansion boards detected on this Controller, such as SNIB2 or SNIB3, memory boards, Alarm or Relay boards (AEB or REB).

It also displays where the Credential database resides; SNIB3 or CCM

Allocate 20% of MEB/CB memory to Buffer: This box is only active (not grayed out) when the controller has an MEB/CE board installed.  By checking this box, you redirect 20% of the board's memory from the user buffer to handle events and alarms.  

Here are the three possible scenarios:

  1. If you have a controller without a MEB/CB64, this check box is grayed out: 1500 Events, 1500 Alarms, 4000 Users.

  2. If you add a MEB/CB64 but do not check this box: 1500 Events, 1500 Alarms, 65000 Users.

  3. If you add a MEB/CB64 and check this box: 37000 Events, 5000 Alarms, 56000 Users.

If you have installed an MEB/CE128, this essentially doubles all the previous numbers.  The preceding numbers have been rounded down.

Active Credential Database Location: Where the Active Credential Database is stored for this Controller (CCM or SNIB3).

Save Changes

Click this button to Save the configuration made.

Cancel

Click this button to discard changes and exit this window.

Flash CCM Firmware

  1. Click the Flash CCM Firmware button.

  2. A pop-up warning appears, Read this screen carefully before continuing, click Yes to proceed.

  1. A second pop-up warning appears, Read this screen carefully before continuing.  It contains notes and warnings about the download process and can help you avoid some pitfalls of the firmware download process.

  1. At the 'Select firmware version to update' drop-down list box, select the firmware version you want to download to the selected controller.

  2. Select the version appearing at the top of the drop-down list.  All versions of the firmware you have previously imported into Velocity using the CCM Import Wizard are displayed in this dropdown list. 

  3. By clicking Download, it will redirect to the Device Controller tab to avoid triggering any downloads to the Controller while firmware is being flashed, verify completion in the Events.

  4. When the download is complete, the 'Status' changes to 'Online'. In addition, new version numbers appear in the 'CCM Firmware Revision' and 'CCM BIOS' read-only fields on the Controller General tab.

Flash firmware to a CCM will take at least 10 minutes (when the controller is connected using the Ethernet port on a SNIB3), and then the controller will be offline for 2 minutes during its reboot process.  The firmware download could take more than 40 minutes if the controller is part of a chain connected using RS-485 wiring downstream from a master controller with a SNIB.  It is recommended to perform a Flash CCM firmware when security activity is normally low.

Flash SNIB2 Firmware

  1. Click the Flash SNIB2 Firmware button. If there is no SNIB2 in this controller, this option is grayed out.

  2. A pop-up warning appears, Read this screen carefully before continuing, click Yes to proceed.

  1. A second pop-up warning appears, Read this screen carefully before continuing.  It contains notes and warnings about the download process and can help you avoid some pitfalls of the firmware download process. 

  1. At the 'Select firmware version to update' drop-down list box, select the firmware version you want to download.

  2. Select the latest version appearing at the top of the drop-down list.  All versions of the firmware you have previously imported into Velocity using the SNIB2 Import Wizard are displayed in this dropdown list.

  3. By clicking Download, it will redirect to the Device Controller tab to avoid triggering any downloads to the Controller while the firmware is being flashed, verify completion in the Events.

  4. When the download is complete, the 'Status' changes to 'Online'. In addition, new version numbers appear in the 'SNIB2 Firmware Revision' read-only field on the General page of the Controller General tab.

Flash SNIB3 Firmware

  1. Click the Flash SNIB3 Firmware button. If there is no SNIB2 or SNIB3 in this controller, this option is grayed out.

  2. A pop-up warning appears, Read this screen carefully before continuing. Click Proceed.

  1. A second pop-up warning appears, Read this screen carefully before continuing.  It contains notes and warnings about the download process and can help you avoid some pitfalls of the firmware download process. Click Yes.

  1. At the 'Select firmware version to update' drop-down list box, select the firmware version you want to download to the selected controller.

  1. Select the latest version appearing at the top of the drop-down list.  All versions of the firmware you have previously imported into Velocity using the SNIB3 Import Wizard are displayed in this drop-down list.

    For updating SNIB3 Network Global I/O Package, select the latest version from the drop-down list as shown in the picture below.

To update the SNIB3 Network Global I/O Package, the SNIB3 Firmware version should be updated to version 4.0 or above first.

  1. By clicking Download, it will redirect to the Device Controller tab to avoid triggering any downloads to the Controller while the firmware is being flashed, verify completion in the Events.

  2. When the download is complete, the 'Status' changes to 'Online'. In addition, new version numbers appear in the 'SNIB3 Firmware Revision' read-only field on the Controller General tab.

 

Control Zones

Standard Control Zones (SCZ)

This table describes each of the menu items and fields in the Standard Control Zones tab.

Standard Control Zones (SCZ)

 

Edit

 

Clicking this button will enable the edit function and shows:

Apply: Click this button to save the changes made.

Revert: Click this button to cancel and exit.

Control Zones Number

This is a read-only column showing the Control Zones number for each row.  There are 191 possible SCZs.

SCZ0 is reserved for No Control at any time.

Control Zones Name

Either accept the default name or type a new name for this Control Zone by clicking the Edit button (up to 32 characters).

Search and Sort

Click this link to know more about Search and Sort functions.

Time Zone

Click in this column and a drop-down list of all possible Time Zones.  Select from <Never>, <Always>, a currently-defined Time Zone, or <New> to define and add a new Time Zone for this purpose.

This Time Zone designates the time during which an entered code or card can trigger the Control Zone.  Other uses for a Control Zone such as relay and alarm input linking are unaffected by this Time Zone entry.

1 - X64

Click in one or more of these cells to indicate which doors/inputs/relays are controlled during this Time Zone for the designated SCZ.

Tag

Click this column and row to indicate this SCZ is tagged. An ☑ appears when it is checked.

If enabled, the program sends a special Tag Alarm to the Alarm Viewer each time this SCZ is triggered.

Alert

Click this column and row to indicate that SCZ is enabled for alert. An ☑ appears when it is checked.

If enabled, a special audio alert sounds at the door where this SCZ was triggered.

Disable Credential

Click this column and row to indicate that SCZ is enabled for Disable Credential. An ☑ appears when it is checked.

If a credential is used to trigger this SCZ (i.e... Enrollment → Credential → Credential Properties → Functions tab → Relay → Trigger function → Control Zone) then the credential will automatically be disabled.

Master Control Zones (MCZ)

This table describes each of the menu items and fields in the Master Control Zones tab.

Search by name

Type the Master Control Zone name and it will display the search result in the below box.

Action

Choose one or more actions from this column.

Standard Control Zone (SCZ)

Select an existing SCZ from the combo box drop-down list.  When you select an SCZ, the relays/inputs associated with this CZ are supplied as they appear on the Standard Control Zones pages.

If no control zone is specified, accept the default <No Control> option.  No relays/inputs are listed.

1 - X64

The doors/inputs/relays associated with an assigned SCZ appear in the appropriate cells.

To redefine an SCZ or to create a definition for a new SCZ, click in one or more of these cells to select the objects you require for the SCZ assigned to this MCZ. An ☑ appears in the selected cell.

Master Control Zone Number

From this combo box, select the number for this MCZ from the available numbers. The available range is 192 - 255.

Name

Type the name you want for this new MCZ (up to 32 characters).

Description 

Type a brief description of what this MCZ does (up to 50 characters).

Time Zone

Select an existing time zone from the drop-down list, or select <New Time Zone> to create a new time zone for this MCZ.  Select <Never> to indicate this MCZ is not tripped by a time zone.  Select <Always> to indicate this MCZ always occurs.

This time zone designates the time during which an entered code or card can trigger the MCZ.  Other uses for a MCZ such as relay and alarm input linking are unaffected by this Time Zone entry.

Set Threat Level To

Select a threat level from the combo box (1 - 99) indicating what System-side Threat Level the controller should be set to when this Master Control Zone executes.

Map to Global ID

Select a global ID from the existing range (0 - 255).  This enables a qualified operator to link MCZs, even across multiple controllers connected to the same Xbox.  This, in effect, enables the triggering of actions across more than one controller.

The default value is 0, no global ID.

You must check the 'Enable Global MCZ' option on the Setup tab of the Controller before this field can be used.

Tag

Check this box to enable tagging for this control zone.  Tagging determines whether transactions from users belonging to the SCZ cause a special Tag Alarm to occur.

Alert

Check this box to enable Alert for this control zone.  Alert determines whether transactions from users belonging to the SCZ cause a special audio alert at the ScramblePad where the transaction takes place.

Broadcast Globally

Check this box to indicate that when this MCZ is triggered, that event is broadcast to all controllers connected to the same Xbox.

This box must be checked in order to trigger MCZs on other controllers using Global ID.

You must check the 'Enable Global MCZ' option on the Setup tab of the Controller before this field can be used.

Disable Credential

Check this box to disable the credential from this master control zone.The credentials that are using this MCZ are automatically disabled from the controller it got triggered.

Save Master Control Zone

Click this button to Save this MCZ.