Starting with the Velocity 3.8 release, all customers and certified Hirsch/Identiv dealers will need to register their Velocity systems and complete a software support agreement, to obtain technical support and access software updates. Registering for software support also ensures that all valid licenses currently applied to your existing system will be carried forward.
To register, you must complete and submit an online Software Registration Form. After the form has been submitted, an email message will be sent to you with additional information about completing the process.
Note that you initially get only a 30-day temporary license for a new Velocity installation. Then you will have to contact Identiv to Obtain and Add a Velocity License.