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Starting with the Velocity 3v3.8 release.0, all customers and certified Hirsch/Identiv dealers will need to register their Velocity systems and complete a software support agreement , to obtain technical support and access to software updates. Registering for software support also ensures that all valid licenses currently applied to your existing system will be carried forward.

To register, you must complete and submit an online Software Registration Form. After you submit the form has been submitted, you will receive an email message will be sent to you with additional information about completing the process.

Note that you You initially get only a 3090-day temporary demonstration license for a new Velocity installation. Then, you will have to must contact Identiv to Obtain obtain and Add add a Velocity License.