Network Troubleshooting

Owned by Hadden Grant

Last updated: Aug 23, 2023

1 min read

Common Network Troubleshooting Tips

Velocity Server and SNIB need to be on the same Network/VLAN to communicate
Make sure port 10001 is open, as SNIB2/3 communicate over this port when defaulted

Also see Common Tech Support Calls for more troubleshooting tips.

Client Lost Network Connection to the Server