Client Installation_v3.8.4

If you have a larger facility that requires multiple clients, after installing the Velocity Server, you need to install the Velocity Clients on the necessary computers.

Before installing a Velocity client, make sure that you are logged into the client computer as a Velocity Operator who belongs to the Administrator role and who also has Local Administrator privileges.

To install a Velocity Client, perform the steps in this procedure:

  1. Make sure you are logged onto Windows as an administrator.

  2. Run the Velocity_Installer_3.8.4(build-3.8.4.xxx).exe file for the Velocity 3.8.4 installation:

    1. If you have a Velocity 3.8.4 installation DVD, insert it into your DVD drive, and the auto-start feature should automatically start the Velocity Installer.

    2. If you downloaded the files to install Velocity 3.8.4, use Windows Explorer to navigate to the folder containing those files, and double-click on Velocity_Installer_3.8.4(build-3.8.4.xxx).exe.

  3. After the Velocity Installer’s Welcome (or splash) screen appears, click Next.

  4. On the resulting End-User License Agreement page, select the “I agree to the terms in the License Agreement” option to continue or “I do not accept the License Agreement” to exit setup. If you would like to print the EULA press the Print button, when finished click Next.

  5. At the Install Options screen, select the Client option, either accept the currently displayed Velocity Server or select a different one, either accept the currently displayed SQL Server or select a different one and then click Next.

    The Velocity client cannot function unless you have specified both a location for the Velocity Server and a location for the Velocity SQL Database at the Install Options screen. If the SQL Server Browser service is not running, a dialog is displayed which enables you to remedy the problem.

  6. At the resulting System Inspection screen, click Next.

  7. At the resulting Application Installation (Location) screen, either accept the default location where Velocity will be installed or specify a different location, then click Next.

    The Prerequisite Gathering screen appears. After a few minutes, the Prerequisite Gathering Complete screen appears.

  8. At the Prerequisite Gathering Complete screen, review the displayed information about the various program components that either will be installed or are already installed, then click Next.

  9. If necessary, the Installing Prerequisites screen appears. Follow the onscreen prompts to install software such as the Microsoft SQL Server 2012 Native Client, the Microsoft SQL Server 2018 Management Studio Express, and the Microsoft SQL Server 2019 Express with Tools.
    If you encounter problems discovering or connecting to SQL server during client installation refer to the Troubleshooting section.

  10. A message like this might appear:

    • If you want to skip the installation of SQL Server 2018 Management Studio Express on this computer, click Yes.

    • If you do want to install SQL Server 2018 Management Studio Express on this computer, click No.

  11. After all the prerequisites are installed, the Application Installation (Progress) screen appears and keeps you informed as the Velocity Installer installs all of the files required for the Velocity program. When the navigation buttons are enabled, click Next.

  12. At the Installation Complete screen, select the desired closing options, then click Close.

    The Velocity Client installation on this computer is complete. If necessary, repeat this installation on other computers which will also be Velocity clients.

For a flowchart of the installation process, refer to the Installation Flow Charts.

New Velocity installations come with a 30-day temporary license. You will have to contact Identiv to: