3VR People Counter Installation and Configuration Guide

Owned by Anand Rajaraman
Last updated: Nov 20, 2019
25 min read

3VR People Counter

Overview

The 3VR People Counter (3VR-PCS) counts the number of people within a configured visual area. The counting data is then transferred via different interfaces for external processing.

This guide covers the process of installing and configuring the People Counter sensor, as well as setting up the sensor to work with a 3VR Appliance and Dashboard.

Accessories Required for Installation

The following accessories are required for the initial operation of the device, but they are not included in the scope of delivery:

  • RJ-45 Ethernet cable
  • PoE injector or Ethernet switch with PoE
  • Distance measuring device
  • Angle measuring device (if the 3VR-PCS is not aligned vertically)
  • Configuration PC with web browser and Internet access

Structure and Function

Functional Description

  • Housing View - Optics Side
    • Status LED
    • Ethernet Interface

  • Housing View - Connection Side
    • Ethernet Interface
    • USB Interface
    • SW3 button used to reset the sensor to default settings (Factory Default Reset)

Status LED

Starting the 3VR-PCS takes about 50 seconds. During this time, the status LED will behave as follows:

  • In the first 2–4 seconds after connection via power-over-Ethernet (PoE), the LED remains off. The PoE operating mode is detected during this time
  • When the 3VR-PCS starts, the LED is illuminated in red (for approx. 40 seconds)
  • After the system start is finished, the LED goes off for about 3 seconds
  • When the LED is illuminated in green, this means that the 3VR-PCS is ready for operation. The 3VR-PCS can now be accessed and configured via its web browser Human Machine Interface (HMI)

When the 3VR-PCS is completely set up, the LED turns yellow as soon as at least one person is under the 3VR-PCS in the defined area of interest (“Fill Level” >0).

Factory Reset Button

Pressing the factory Reset button resets all device settings, including network settings, to the factory defaults. To use this button, the 3VR-PCS must be powered and the Status LED must be green or yellow. Press the button gently with a pencil. The 3VR-PCS will reboot and the Status LED will switch to red).

Installation

This chapter describes the mounting and initial operation of the 3VR-PCS. It provides instructions for establishing the connections, as well as wiring examples for different applications.

Special tools needed for this section are:

  • Angle measuring device
  • Distance measuring device

Mounting the 3VR People Counter

  1. Consider the following requirements when selecting the mounting position:

    • A minimum clearance of 8-12 inches must be observed between the counting lines and the entrance to the monitored area.
    • As much as possible, make sure the counting area is free of interfering objects
    • The people flow must pass through the center of the monitored area
    • The counting lines must be set in such a way that people cannot bypass the counting lines, as they will otherwise not be counted
    • There must not be any point of interest in the monitoring area, i.e. no place where people are encouraged to linger (sales counter, coat stands, info stands, etc.)
  2. Ensure that the mounting position and the holder or the protective housing provide sufficient stability.

  3. Ensure that there are no sight restrictions and that the area is sufficiently lighted.

    Obstructed visual range or inadequate ambient lighting may cause reduced accuracy and incorrect counting results. The required light intensity is 30 Lux.

  4. For the 3VR-PCS, ensure that there is enough room to connect the connectors required.

  5. Consider the parameters in the tables below when positioning the 3VR-PCS. Use the angle measuring device to align it.

    The mounting position and alignment can influence the counting accuracy.

    For building applications, mount the device in the building (if possible) or on the side of the building where there aren’t any sliding doors in the detection range.

    The reference plane for the installation height is the floor underneath the 3VR-PCS. Measure the installation height from the base to the optics.



    • Pay attention to the dimensions of the monitored area, depending on the installation height
    • Note the actual heights, distances, and angles for use during device configuration (see “Position and Alignment” for further information)

  6. Insert three screws through the three tabs on the 3VR-PCS to secure it to the roof plates.

    Reduced Counting Accuracy

    If the mechanical fixation of the 3VR-PCS changes during operation (e.g. due to vibrations), this will affect the positioning of the 3VR-PCS. If the configured angles, A and B, no longer match, the counting accuracy is reduced.

    • Ensure that the position of the 3VR-PCS cannot change during operation
    • Secure the bolted connections against loosening

  7. Secure all cable connections by appropriate means.

    If it is necessary to deviate from the optimal alignment, consult 3VR regarding potentially necessary parameter optimizations.

  8. Measure the distance from the People Counter sensor to the floor. You’ll need the mounting height (in centimeters) for the sensor configuration.

Mounting the Cover

Do not use a screwdriver to remove the hood. Unlock it carefully and slide the cover out.

Surface Mounting

  1. To mount the cover of the 3VR-PCS, put the hood on and slide it into position.

Recessed Mounting



  1. Mount the bracket and click the 3VR-PCS into place.


















  2. To install the cover of the 3VR-PCS, put the hood on and slide it in.


Establishing Connections

  1. Ensure that the power supply of the 3VR-PCS is switched off.
  2. Cover or isolate neighboring components that are energized.
  3. Establish the connections to the Ethernet interface, RS-485, and digital inputs and outputs; refer to the notes in the sections below for information.
  4. Switch on the power supply.

Notes on the Ethernet Connection

The 3VR-PCS is normally supplied with a fixed, default IP address. You might need to adjust the device’s network settings before connecting it to your network. See “Configuring the Communication Settings” for information.

Configuration

This chapter describes the basic configuration of the 3VR-PCS parameters, as well as additional software functions.

Preparation for HMI Access

Use the web interface (HMI) to configure the 3VR-PCS and perform the counting test. (You need Internet access to use the web interface.) The web interface is provided by a JAVA applet on the 3VR-PCS. No additional software must be installed for the configuration of the 3VR-PCS, you only need to start a web browser and enter the device’s the IP address in the address bar.

When starting the HMI, normal operation will be interrupted. Close the browser window to return to normal operation.

Preparation

Special items needed for this process are as follows:

  • Power-over-Ethernet switch or injector
  • 2 RJ-45 Ethernet cables


  1. Connect a PC and the 3VR-PCS with two RJ-45 Ethernet cables via a power-over-Ethernet switch or injector and, if necessary, switch on the power supply of the switch or injector.

  2. Configure the following network settings (TCP/IP) for the network adapter on the PC to which the 3VR-PCS is connected. The steps for accessing the dialog box used to modify these settings depends on the operating system used:

    In Windows 7:
    1. Control panel > Network and Internet > Network and Sharing Center > Change adapter settings > Properties of LAN connection > Properties of Internet protocol V4

      In Windows Vista:
    2. Control panel > Network and Internet > Network and Sharing Center > Manage network connections > Properties of LAN connection > Properties of Internet protocol V4

      In Windows XP:
    3. Properties of network environment > Properties of LAN connection > Properties of Internet protocol
  3. Write down the old settings so that they can be restored later.
    • Set fixed IP address: 192.168.100.2
    • Set subnet mask: 255.255.0.0
  4. To ensure the 3VR-PCS loads only current data, Java must not use any cache. To verify this, open the Java Control Panel in Windows using an administrator account:
    • In Windows Vista/7:
      • Control Panel > Programs > Java
    • In Windows XP:
      • Control Panel > Java
  5. Click the Settings button in the Temporary Internet Files area on the General tab.

  6. Disable the Keep temporary files on my computer check box and confirm the modifications by clicking OK.

  7. Start the web browser and enter the IP address (192.168.100.10) in the address bar.

    If the configuration on the 3VR-PCS is changed manually, the IP address can differ.

    • IP address of the 3VR-PCS upon delivery: 192.168.100.10
    • Check the IP address on the product label if a different initial configuration was ordered

  8. Enter the username (User) and password (Password).

    Access is password protected upon delivery with:

    • Username: counter
    • Password: counter

  9. The Start page of the web interface should appear once you successfully log in. From this interface, you can change device settings and retrieve counting data.

    The default state of the Parameter Set Information is set to Not Modified. It is set for pre-installed parameter sets that are used in transportation applications for fixed door scenarios. If you change the
    parameters, the state changes to Modified.



























Configuring the Communication Settings

You need to assign a static IP address to the 3VR-PCS. To assign the 3VR-PCS a static IP address:



  1. Go to the Communication Settings > IP Configuration page.

  2. Uncheck the Use DHCP check box to use a fixed, static IP address:
    • Enter the required network settings in the IP Address, Subnet Mask, and Gateway fields according to the network environment

  3. Click the Save button to save the changes.

    The modified communication settings take effect after you restart the 3VR-PCS.

    • Follow with the instructions in “7.3 Rebooting the 3VR-PCS” on page 26 to reboot the 3VR-PCS

    The default IP address of the 3VR-PCS is 192.168.100.10. Use a freeware packet-analyzer program, such as Wireshark (www.wireshark.org), to determine the correct IP address for the counter. When you switch on the counter, the packet-analyzer program captures network packets that identify the IP address, as well as the MAC address. If you know the IP address range, programs such as nmap (www.nmap.com) are useful when searching for devices.

    At least one DNS server must be set up for 3VR-PCS services that use domain names instead of the IP address. The 3VR-PCS provides a DNS server when DHCP is enabled. This setup is used as a fallback and for static IP usage.







Setting the Date and Time

To set the time and date:



  1. Go to the Other Settings > Date & Time menu page.

  2. To set the local time and date, select the date and time and click the Set Date & Time onto Device button.

  3. To set the time zone, select the region and location and click the Set Time Zone onto Device button.

    The default time zone is UTC (Universal Time Coordinated).

    The 3VR-PCS has no battery-bufferd clock for power outages and the internal clock has an inaccuracy of 6 seconds per day. If possible, use the optional NTP (Network Time Protocol) setting (Network Server >NTP Settings).




Position and Alignment

In order to obtain correct counting results, you must set the position and alignment of the 3VR-PCS at the installation site using the configuration HMI. The process for configuring position and alignment is as follows:



  1. Make sure you have the measurements (height, pitch angle, yaw angle) determined during installation, refer Mounting the People Counter for more details.
  2. Go to the Basic Settings > 1. Mounting & Orientation menu page.

  3. Enter the mounting Height (in centimeters).

    It’s imperative to specify the correct height value to obtain accurate results.

  4. Set the Orientation to Horizontal.
  5. Set the Direction to Inward or Outward to match the flow of traffic.

  6. If the sensor isn’t mounted parallel to the floor, enter the Pitch Angle and the Yaw Angle in the appropriate fields.

    If Orientation is set to Horizontal, the value 0 is set automatically for the Pitch Angle. In most cases, 0 is the
    correct pitch angle value.

    Viewed from the connector side, the yaw angle is clockwise positive with the direction set to Outward; clockwise negative with the direction set to Inward.

  7. Click the Save button to save these parameters.




Counting Area and Enabling Suppression of Static Objects

On the Counting Area menu page, you define the counting area (Counting Area, Area of Interest) within the monitored area Monitored Area at Ground. This demarcates the area at ground level within the monitored area that is used for detecting people and all derived functions, such as counting, fill level, and object list.

By restricting the monitored area to the counting area, you can exclude static objects in the boundary areas that could interfere with counting accuracy without unnecessarily reducing the monitored area in which people are recorded.

As an alternative, or in addition to restricting to the monitored area, you can enable the Background Segmentation (BGS) function to suppress static objects within the counting area. The BGS function recognizes objects in the counting area that do not move for a certain period of time and prevents these static objects from affecting the detection of people.

Any static objects in the monitored area are automatically detected during configuration as white surfaces in the picture Monitored area next to the camera picture.

To define the counting area:



  1. Go to the Basic Settings > 3. Counting Area menu page.

  2. Click the Straighten out button to expand the counting area shown in yellow (Area of Interest in monitored area) to its maximum (excluding the red area).

  3. To avoid static impurity (e.g. people or objects), use the mouse to resize the Area of Interest in the monitored area).

  4. Click the Refresh Image button to update the display of the static objects in the Monitored area graphic with the new settings.

  5. Check the Use BGS box to enable the BGS function, which automatically detects and suppresses static objects within the
    counting area.

    Activating the BGS function is advisable if the static objects are in the middle of the counting area, which means that reducing the size of the counting area is not practical, or if the presence of static objects is expected later, e.g. the placement of advertising displays or a change in decoration.

    Click the Refresh Image button to update the representation of the static objects in the Monitored area graphic. You must be able to see the effect of the BGS function, provided there are static objects in the counting area.

  6. Click the Save button when finished.





Counting Gates

Use the Counting Gates menu page to adjust the positions of the counting lines (Enter plane and Exit plane) in the counting area.



  1. Go to the Basic Settings > 3. Counting Gates menu page.

    If the Use Polygon Counting option is enabled on the Advanced Settings > Counting Polygons menu page, the default counting gates are disabled. This status is marked by an indication in the Parameter area.

    • Configure the polygonal counting lines.

  2. Adjust the position of the counting lines to the door area by changing the offset V Position CL value or by using the mouse.

    General Requirements

    • The counting gates must be placed 30 cm in front of the pivoting area of the doors
    • If possible, counting lines should be in the central third of the counting area so that people can be recorded
      in time before they cross the counting lines
    • A minimum clearance of 8-12 inches must be observed between the counting lines and the entrance to the monitored area. Draw the counting lines as close to the door as possible, while observing the minimum clearance distance.
    • The counting lines must be set in such a way that people cannot bypass the counting lines, as they will not be counted.

    Indoor Application

    • In buildings, ensure that walking past the side of the counting area is not possible
    • Product security systems in the entry area can affect the counting accuracy. You can avoid this by enabling the BGS function to suppress static objects when setting the counting area (see “Counting Area and Enabling Suppression of Static Objects” for further details). If you cannot enable the BGS function for some reason, place the counting lines 30–50 cm in front of the product security systems, if possible
    • The Door Masking option is intended for vehicle applications; do not enable it.

  3. Set the Count Mode Settings to No Count on U-turns. This will eliminate counting people who enter and immediately exit.

  4. Click the Save button to save the changes.








Acceptance Test

After completing the basic configuration, perform a quick counting test. The prerequisites for this test are as follows:

  1. Connect a PC to the Ethernet interface of the 3VR-PCS (see “Preparation for HMI Access” for more details).

  2. When using in vehicles, ensure that the door trigger works properly.

The steps to perform the acceptance test are as follows:



  1. Go to the Basic Settings > Acceptance Test menu page.

  2. Start the acceptance test by clicking the Restart Test button.
    • The count starts and the current count results are displayed in the Test Results area

  3. Enter and exit three times in the center as well as on the left and right side of the door area; test the counting during this process.

    Because the device works without a door contact in buildings, test the counting in the entire selected area.

  4. End the test by clicking the Stop Test button.

    • If all nine entry and exit events have been counted, the color of the counting value and the representation of the display field Test state change to green.
  5. If the test is successful, confirm the result by clicking the Accept Result button.
    • The device saves a reference image automatically. You can compare this image (located on the Advanced Settings >
      Reference Image menu page) with the current image of the 3VR-PCS to modify the installation position.
  6. If the test fails, remove the existing interference's, if any, and/or readjust the parameters of the basic configuration.







Exposure Control

Especially bright areas in the evaluation range of the exposure control area can result in a too dark overall image, as the exposure is reduced. You can change the size and position of the exposure control area to affect the automatic adjustment of the image exposure. The set area is the reference for the calculation. Setting it to a bright area results in an overall darker image. Setting it to a darker area results in an overall brighter image.

To configure the exposure control:



  1. Go to the Advanced Settings > Exposure Control menu page.

  2. Update the view in the Image area by clicking the Refresh Image button.

  3. Set the size and position of the yellow rectangle used to adapt the exposure; adjust it so it either includes or excludes bright or dark areas.

    • Reduce the value entered in the Left Border or Right Border input field to shift the threshold to the left; increase the value to shift it to the right.
    • Reduce the value entered in the Upper Border or Lower Border input field to shift the threshold down; increase the value to shift it up.

  4. Click the Save button to save the changes.





Enabling Video Recording

In addition to the counting function, you can use the 3VR-PCS to transfer a video data stream. In this context, transmission for visualization (see Configuring Video Transmission (Streaming) for details) must be differentiated from transmission for recording (see Configuring Video Transmission (Testing) for details).

You need a specific license file to use the video transfer and recording feature; this license file is either preinstalled on delivery or can be later uploaded to the 3VR-PCS. Refer Updating the licensing file for more details.

When recording, the flow of data contains, in addition to the video images, the logged counting events, which are filed in special files. You can use these special files, along with the SASbin2rec tool, to create subtitling files for the accompanying videos.

For the SASbin2rec tool, contact 3VR support: http://www.3vr.com/services-support/techsupport

Limited Privacy Policy

The privacy policy is limited during the use of the video transmission and recording.

Data Volume

The data volume of saved files depends on the following video settings:

  • Store Codec (file format of the video transmission)
  • Framerate (picture refresh rate)
  • JPEG Quality (picture quality when transmitting in JPEG format)

The following table gives the space requirements for the original camera picture. The values for JPEG images depend on the content of the picture and so may vary slightly.

Space requirements for video recording in gigabytes per hour

Store CodecJPEG QualityFramerate (frames per second)GB/h
JPEG55%5 FPS0.18
JPEG90%5 FPS0.36
RAW
5 FPS1.29
RAW
6.67 FPS1.72
RAW
10 FPS2.57
RAW
20 FPS5.15

Configuring Video Transmission (Streaming)

To configure the video transmission to display the video images:



  1. Go to the Add-on Features > Basic Video Settings menu page.

  2. From the Stream Enable drop-down list, select On to enable video transmission only.

  3. To automatically start the stream transmission after the 3VR-PCS restarts, select ON from the Stream Auto Start drop-down list.

  4. Configure the trigger behavior for the video transmission using the Trigger Source and External Request drop-down lists.

  5. To enable a video request from outside (e g. with a Streaming Client like VLC), select On from the External Request drop-down list.

    You can manually start streaming using the feature: Video Settings > Stream & Store Demo.

  6. Set the refresh rate and image quality using the Frame rate drop-down list and the JPEG Quality input field.

  7. Click the Save button to save the changes.

  8. Go to the Add-on Features > Advanced Video Settings menu page.

  9. Set the image information to be transmitted using the Stream Image Index drop-down list.

    • Image 1 : Disparity image
    • Image 2 : Original camera image








Testing Video Transmission (Streaming)

To test video transmission, you can use VLC Media Player for Windows. Download VLC Media Player for Windows here: http://www.videolan.org/vlc/download-windows.html

To test the video transmission:



  1. Go to the Add-on Features > Basic Video Settings menu page.

  2. From the Stream Enable drop-down list, select On; from the Trigger Source drop-down list, select ExternalMsg. Make sure External Request is set to On.

  3. Click the Save button to save the changes.

  4. Go to the Add-on Features > Stream & Store Demo menu page.

  5. Enable the transmission by clicking the Start Stream button.

  6. Start the VLC Media Player and select the Media. (See the note above.)
    • Open the Network Stream menu item
  7. Under the Network tab in the Network address input field, enter the address rtsp://[IP address of the 3VR-PCS  (e.g. rtsp://192.168.100.10).
  8. Enter the value 0 ms in the Caching input field in order to reduce delays during the transmission.

  9. Start the transmission by clicking the Play button. The Live Video stream is shown by the 3VR-PCS in the VLC Media Player window.




People Counter Plug-in Configuration

Perform the steps below to install the 3VR-PCS plug-in.

Configuring the People Counter

  1. Configure the 3VR-PCS according to the instructions.
  2. Verify, through the counter’s interface, that the counter is counting people properly.
  3. Close the browser window for the counter interface.

Installing the People Counter Plug-in



  1. In the Configure panel of System Manager, click the plus sign beside the 3VR VMS Server to display the list of configuration options.

  2. Right-click the Plug-ins folder and select Add Plug-in.
  3. In the resulting Confirm dialog box, click Install to proceed.

  4. Navigate to the folder containing the People Counter plug-in file.

  5. Select the 3VR People Counting Sensor file and click OK. The plug-in begins installing. When the plug-in is installed, it appears below the Plug-ins folder.

  6. Select the 3VR-PCS plug-in to display its settings.

  7. Click the Click here to edit link next to Bound Cameras and click the ellipsis […] button.

  8. For each counter, select a camera to bind the plug-in to. Click OK.

  9. Click Save to save the updated plug-in configuration.

Configuring Individual Channels



  1. Click the Edit link to edit the camera.

  2. Set the counter name. The specified name appears in the event cards.

  3. Set the IP address of the counter.

  4. If the counter is installed at an external entrance, leave the default Entry Category and Exit Category values. The default values, Entry and Exit, respectively, will map to the correct default values in the VisionPoint Dashboard.

  5. If the counter is above an internal area, and you do not wish to include these counts in the store entrances and exits on the
    Dashboard, enter new, unique identifiers for both the Entry Category and Exit Category.

  6. Unless you have a specific reason for doing so, leave the default value for Refresh Rate.

    This setting determines how often the plug-in communicates with the counter to receive count updates. If you specify small values, you are more likely to generate individual events for each person; with larger groups, you are more likely to group multiple people into a single counting event.
  7. You must restart the system software after installing a plug-in or making any changes. Right-click on the 3VR VMS Server and select Restart 3VR Software. Click OK.

  8. Close System Manager and wait 1-2 minutes for the software restart to complete before proceeding.








Configuring 3VR System Manager

Perform the following steps to stream video into the 3VR VMS Servers:

  1. Open System Manager and navigate to the Configure tab.

  2. Select the channel to use with the 3VR-PCS Sensor. If the channel name has a strike through it, right-click it and select Enable. You need to configure channel as a Network Camera using the Generic IP Camera Driver, as described below.

  3. Set the camera type.
    1. Click the Unknown link beside Type. The Edit Camera Type dialog box appears.
    2. Select Network Camera as the Camera Type.
    3. Enter generic into the Filter field.
    4. Select Generic IP Camera Driver from the drop-down list. Click Save.

  4. In the Network Camera: Network Address field, enter the IP address configured for the sensor.

  5. In the Network Camera: User Name field, enter counter.

  6. In the Network Camera: Password field, enter counter.

  7. In the IP Cameras section:
    1. Set the Video Mode to MJPEG Stream.
    2. Set the RTP Protocol to UDP.
    3. Set Disable RTCP? to Yes.
    4. Set the RTSP URL Path (MJPEG) to /video1.

Displaying the CSV Data Files

Example:

  • File completion interval: 3 hours
  • Sample rate: Every 15 minutes
record_idtimestampperiodstatusSUM_IN_0SUM_OUT_0ACT_FILL_0
130892014-06-12 18:15:0090004275
130902014-06-12 18:30:009000020
130912014-06-12 18:45:009000350
130922014-06-12 19:00:009000800
130932014-06-12 19:15:00900013210
130942014-06-12 19:30:0090003400
130952014-06-12 19:45:0090000550
130962014-06-12 20:00:009002000
130972014-06-12 20:15:0090020890
130982014-06-12 20:30:009003000
130992014-06-12 20:45:00900014408
131002014-06-12 21:00:00900002330
  • record_id: Unique ID for the data line (after ID 4294967295, it restarts with 0)
  • timestamp: Timestamp of the APC-adjusted local time of writing the data line
  • period: Time (in seconds) for the summation
  • status: OSD status values, see the table below
  • SUM_IN_0: Summation of the incoming counts for “period”seconds at the time of the “timestamp"
  • SUM_OUT_0: Summation of the outgoing counts for “period”seconds at the time of the “timestamp”
  • ACT_FILL_0: Fill level of detected people in the area of interest at the time of writing the data line
OSD StatusDescription
0OK
1Error (e.g. one sensor covered)
2Warning: Illumination is very dark
3Error: Illumination is too dark
4Warning: Illumination is very bright
5Error: Illumination is too bright
6Status not known (e.g. first time after boot)
  • The form of the internal filename is: “000042_COUNTER01ABCD_data.csv”
  • The filename uses an ID prefix - restarting at 999999 with 000000 - and contains the hostname, which is, by default “COUNTER,” and the last 6 letters of the MAC address.
  • Up to 4000 files can be backed up inside.

Service Tools

This section describes how to update the firmware on the 3VR-PCS, update the license file, reboot the device, and reset the parameter settings.

Updating the Firmware

You can update the firmware with an update provided by 3VR. Follow the instructions below to update the firmware.

Unauthorized firmware may cause damage to the device.

Uploading firmware that was modified manually or has not been approved by the manufacturer may damage the functionality of the 3VR-PCS or may even cause the device to fail.

  • 3VR charges for maintenance services to repair defects caused by uploading illegitimate firmware versions.


Firmware updates do not modify parameters, communication settings, and customer settings. New parameters may be set to their default values.







To update the firmware:



  1. In the web interface, go to the Service Tools > Firmware Update menu page.

  2. Press the Update button, select the update archive (*.tar), and start the update. Upon successful completion of the update, an information dialog box appears.

  3. Press the Close button to continue.

  4. Close this web browser window and open a new browser window to check if the expected versions of the software
    components are displayed (menu page > Device Information).



Updating the License File

In order to enable certain functions, you may need to apply a license file. To update a license file:



  1. Go to the Service Tools > License File Update menu page.

  2. Click the Upload License File button to upload the license file provided by 3VR.

  3. Navigate to the license file (licenses.lic) and upload it.

Rebooting the 3VR-PCS

To Reboot the 3VR-PCS, do the following:



  1. Go to the Service Tools > Reboot Device menu page.

  2. Reboot the 3VR-PCS by clicking the Reboot Device button.

    After rebooting the 3VR-PCS, close the web browser window. Then, restart the web browser before making any
    other modifications using the configuration HMI.

Resetting the Parameter Settings

Under certain circumstances, it might be necessary to reset all the parameter settings of the 3VR-PCS to their factory settings. To reset the settings, do the following:



  1. Go to the Service Tools > Factory Reset menu page.

  2. Reset the settings by clicking the Factory Reset button. All parameter settings, except the subnet mask and the gateway
    addresses, are reset to the factory settings.

3D Dwell in 3VR People Counting Plug-in

Installation of People Counting plug-in requires separate licensing in 3VR VMS. 

3D Dwell time in 3VR People Counter identifies objects movement or position in specific zone or area. In 3VR OpCenter, the 3D dwell time is captured to track and calculate the video images of the number of adults/children who spend their average time within a closed area, such as a department store or business area that needs to be monitored. Inside the OpCenter event card, the dwell time with the person type is displayed. The person type maybe adult/children.

3D Dwell time in 3VR People Counter improves:

  • To identify customer behavior while customer is lingering to make decision on buying products or number of times making their visits to any place
  • Trend statistics that allows to know how much time their customers spend time in specific area to identify their interests
  • Efficiency by identifying irregular working pattern of people in areas not related to them. For example, Employees frequent activities in areas not related to them may affect productive hours

Pre-requisite

The People Counting sensor plugin must be installed and configured in 3VR System Manager to view the 3D Dwell and 3D Queue events in 3VR OpCenter.

Installing 3VR People Counting Plug-in in System Manager



  1. Click the (plus) sign beside the 3VR System manager name to display the list of configuration options.

  2. Right-click the Plug-ins folder and select Add Plugin.

3. In the resulting Confirm dialog box, click Install to proceed.

4. Navigate to the folder containing the plug-in file and click to highlight it.

5. Click OK. The plug-in will now begin installing.





6. When the plug-in installation is complete, it appears in the System Manager under the Plugins folder.


Configuring People Counting in System Manager

Binding Channels to Plug-In

The camera channels are bounded to people counting sensor plug-in from where the dwell time starts recording and counting occurs in specific zones. Each channels are bounded to specific zones, particularly zone 1, zone 2, zone 3, and zone 4. To bind the channels to the plug-in:



  1. Click 3VR People Counting Sensor plug-in.


  2. Select "Click here to edit (No Bound Cameras)" in 3VR People Counting Sensor.


The Bind Plug-in to Cameras dialog appears.


3. Select the Camera and click OK.



4. "The 3VR software must be restarted for your changes to take effect" dialog window appears. Click OK to restart system manager


Enabling 3D-Dwell at Specific Interval

The camera settings for 3D-Count must be enabled after binding the channels to the people counter sensor plug-ins. The 3D-Count data for different zones is displayed at 15-minute time interval.



  1. In continuation of the previous step in Binding Channels to Plug-in, after restarting 3VR System Manager, select Edit "21.Camera 21" in 3VR People Counting Sensor.
  2. A dialog window displays. Select the Enable option from 3D-Count, 3D-Dwell, and 3D-Queue drop-downs.

    The other fields are pre-populated with values.

  3. Click Ok to enable the settings.

The default dwell height threshold in cms is 100 cm.The default and minimum queue fill threshold is 1, which indicates the number of people in the queue and cannot be set to zero.

Viewing 3D-Dwell Data in OpCenter

After binding the channels and enabling the 3D-Dwell, goto to the OpCenter to view the 3D-Dwell data.

  1. In OpCenter, goto Monitor tab and select the Channel and the time interval. Select 3D-Dwell check-box from the drop-down.
  2. Click OK to save your selections.







The table describes the 3D-Dwell parameters common to all the four zones.

ParameterDescription


Appliance NameDescribes the appliance type in 3D Dwell. In the illustration, the appliance type is 3000(4).
CameraDisplays the channel camera name configured for 3D Dwell . For illustration purpose in our example, channel 21 is used.
People Count TypeIs based on 3D-Dwell and 3D- Queue
DateIndicates the dwell date
SensorThe default sensor type is "3VR People Counting Sensor"
Person TypeIndicates the type of person by Adult/Child based on dwell height
Zone TypeIndicates the dwell count recorded in that zone. The zones in 3VR People Counting are zone 1, zone 2, zone 3, and zone 4. 

Searching Recent Events ranging from 5 Minutes till One Month

To view events data ranging from 5 minutes to one month.



  1. Click the Search tab in 3VR OpCenter.

  2. Click New Search and select Full day radio button.

  3. In Date Range, select Recent→ 1 day → Camera. For Illustration purpose, Channel 21 in the camera to view events is selected.
  4. To select the date range in a month, click Specify radio button to select the start and end date.

  5. Select All 3D Dwell check box and click Search.

5. The screen refreshes to display the dwell events for single day or 24 hours.

By pushing the side arrows in the Date Range and selecting the Recent radio button, it is possible to select 5 minutes to 1 month.

Searching by specific Event Types

The events that are searched by specific type, display only one event type at a time. Mathematical operations such as "==", "<=", ">=", and Range can be applied on different event types such as motion, 3D-queue, 3D-dwell, people counter, and axis people counter. To search by specific event types:



  1. Click the Search tab in 3VR OpCenter.

  2. Click New Search and select Full day radio button.

  3. In Date Range, select Recent→ 1 day → Camera. For illustration purpose, channel 21 of the camera is selected.
  4. Choose Specify radio button to select the particular event type (motion, 3D-queue, 3D-dwell, people counter, and axis people counter).

  5. Enter Sensor, Person Type, and Zone Name in the fields.

  6. Select the Dwell Time drop-down to perform different mathematical operations ( "==", "<=", ">=", and Range) and click Search.

Searching by Related Events

Specifies the event types that is included within the events for specific interval of time in minutes. For example, the user can include 3 minutes of 3D-dwell events within the selected 3D-queue events. To search by related event types:



  1. Follow steps 1 through 3 in searching by specific event type.

  2. Select Search for related events check-box.

    • The moment Search for related events check-box is checked, the OpCenter refreshes to display the related event types.
    • Select the event type that is different from the primary event. For example, 3D-Queue is primary and 3D-Dwell is secondary.
    • A default duration of 3 minutes is set for events to be included within the primary event.
  3. Click Search. The OpCenter refreshes to display the 3D-Dwell data residing within the primary 3D-Queue event type.

Modify Search, New Search and Export Functions



  • The Modify Search button allows the user to edit their search on specific or related events
  • The New Search button allows to start over the search on specific or related events from the beginning again 

  • The Export button allows to Export and save specific and related events to preferred location.

The event data that is displayed in OpCenter is saved in the destination folder as image and video files.

3D-Queue in 3VR People Counting Plug-in

The 3D-Queue feature in People Counter is used to count people in a queue on a particular time, for example 60 second. Inside the OpCenter event card, people count with the person type is displayed. The person type maybe adult/children.

Viewing 3D-Queue Data in OpCenter

After binding the channels and enabling the 3D-queue, goto to the OpCenter to view the 3D-Queue data.

  1. In OpCenter, goto Monitor tab and select the Channel and the time interval. Select 3D-Dwell check-box from the drop-down.
  2. Click OK to save your selections.

The table describes the 3D-Queue parameters common to all the four zones.

ParameterDescription


Appliance NameDescribes the appliance type in 3D Dwell. Here the appliance type is 3000 (4)

CameraDisplays the channel camera name configured for 3D Dwell . For illustration purpose in our example, channel 21 is used.
People Count TypeIs based on 3D- Queue
Time and DateIndicates the queue time and date
SensorThe default sensor type is "3VR People Counting Sensor"
Person TypeIndicates the type of person by Adult/Child based on dwell height
Fill CountIndicates the count recorded in the queue in that zone. The zones in 3VR People Counting are zone 1, zone 2, zone 3, and zone 4.