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The Windows Client should be in the same domain as the Windows server. When updates are applied to the Velocity server, all Velocity clients will be updated the next time they are launched. For the updates to be applied to the client computer, the person logged into the Windows at the time Velocity is found must have local administrative privileges.

Updating Velocity Client from the same Version

After updating the Velocity server to a newer revision of the same major.minor version of Velocity (e.g., 3.8.1 to 3.8.2), the client computers will be automatically updated when started with administrator privileges.,

Therefore it is recommended that after updating the Velocity server, all clients should be initially started by “Run as administrator” to ensure the proper Administrator privileges are in effect.

  • When a user with the Administrator credentials logs in to the Velocity client system, the Velocity application is launched, the updates are applied, and the client system is updated to a newer version same as the Velocity server.

  • When a person with non Administrative privileges is logged on to the client machine, then Velocity can be updated by starting the Velocity client  by “Run as administrator” and entering the administrative credentials in the User Account Control window as shown:

Velocity Client Update Steps

The following update steps should be followed in Windows 10 Client.

  1. Right-click the Velocity icon in the Windows Client system and select Run as administrator.

  2. The screen proceeds as follows:

  3. After reading the End User Agreement,

  4. Click Accept.

  5. Click ‘Yes’ to Start Velocity after the update is over.


    The update screen proceeds as follows:

After establishing a connection with the Windows Server, the updated version of the Velocity Application opens as the Client window as shown:

Updating Velocity Client to a different version

When the Velocity server has been updated to a new major. minor version of Velocity  (e.g.,  from v3.7 to v3.8.1) then the Velocity clients will not be able to auto-update when run, and you will see a popup message to notify that there is a mismatch with the Velocity client version that you are trying to connect. A sample screen like the one below appears:

In this case, you should:

  • Run the same Velocity updater executable you previously updated the Velocity server.  For example, if you have used the 3.8.1.XXXX updater to update the Velocity server, then the same version should be used to update the Velocity client system.

The sample steps for a Velocity Client updater 3.8.1, the same as the Windows Server, are shown:

  1. Right the Velocity Updater and Run as administrator.

  2. The screen appears as below:

  3. Click ‘Yes’ if you want to start Velocity after the update.


    The screen progress appears as below:



  4. Click OK on successful update.


    The Velocity Application opens automatically after the update, as shown.


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