Obtaining and Adding Velocity License_v3.8.4

Starting with the Velocity 3.8.4 release, customers will need to obtain a software license after installing a new system or when updating an existing system. (Customers running an older version of Velocity can continue using that version, without having to license it.) The new software license will be based on certain aspects of your system, including the number of hardware modules (where a module is essentially a door), number of workstations, add-on software (such as the FICAM Velocity Certificate Checking Service, EDI, or SDK), and various integrations (such as those for the Edge EVO controller or various Video Management Systems).

The previous editions of Velocity (Velocity Unlimited Edition and Velocity FED Unlimited Edition) have been replaced by an Express edition (for a standalone workstation) and a Server edition.

Note that for a new installation of Velocity 3.8.4, you initially get only a 30-day temporary license. When a license is within 30 days of expiring, a warning dialog will be displayed periodically when a Velocity operator logs in:

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After a license has expired, Velocity will continue running, but you would not be able to update or upgrade that system until you obtain a valid license.

For more information about licensing, you can:

• Contact your certified Hirsch/Identiv dealer

• Send an email message to sales@identiv.com

• Read the latest version of the Velocity Release Notes

After installing a new Velocity 3.8.4 system, or before updating an existing 3.8.3 system to the 3.8.4 release, you must obtain a Velocity software license and activate it using Velocity’s License Manager. Before performing this topic’s procedures, be sure to follow the instructions in Registering Your Velocity System.

Obtaining a Velocity License

Prerequisites: To obtain a Velocity license, you will need a registered Velocity system, and a personal computer with email access so you can provide Identiv with some information about your Velocity system and receive a lengthy license key.

1. Click on the hyperlink within the email message that Identiv sent to you after you submitted an online Software Registration Form for your Velocity system.

2. Follow the provided instructions to copy a specialized tool (GetLicenseRequestInfo.exe) to the folder where Velocity is installed on your server (such as C:\Program Files (x86)\Identiv\Velocity, or C:\Program Files (x86)\Hirsch Electronics\Velocity).

3. Make sure that you are logged on to your Velocity Server with a Windows user account that can access your SQL Server which runs the Velocity database.

4. Double-click on GetLicenseRequesstInfo.exe to launch that tool.

5. In the resulting Retrieve Velocity License Info dialog, click the Get System Info button, to retrieve the necessary information from the Velocity database (as shown in the following example)

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6. Click the Copy to clipboard button, copy that information to the Windows Clipboard, and then paste it into an email message to sales@identiv.com so we can create your license key. (If you don’t have email access on your Velocity Server, you can paste the information into a text file and transfer it between computers using a USB drive.)

Adding a Velocity License

Perform the following procedure to add a software license to your Velocity system.

1. After you receive an email from Identiv containing your license key, copy all the characters between the -- License Key Start -- and the -- License Key End -- lines (as shown by the yellow highlighted portion of the following screen capture).
   
   

    

2. If your Velocity Server is on a different computer, paste your license key into the Windows Notepad accessory, save it as a text file, and transfer it between computers using a USB drive.

3. Open the Velocity License Manager.

   • If the Velocity Service Control Manager icon is displayed in the Windows taskbar, right-click on it and choose Velocity License Manager from the pop-up menu.

   • If the Velocity Service Control Manager icon is not displayed in the Windows taskbar, click the upwards-pointing triangle on the left side of the taskbar to show the hidden icons for additional programs, and then right-click on the Velocity Service Control Manager icon.

4. Paste the full license key information into the Add / Renew License pane, and click the Add / Renew button.
   
   

   The following dialog should be displayed.

5. Click OK to close this dialog, and then verify that the Velocity License Manager shows a new row of information about the license you just added.

6. Adding the license to Velocity is now completed, so you can close the Velocity License Manager.

   If you added the license after performing a new installation of Velocity 3.8.4, then you are done. But if you added the license before moving an existing Velocity 3.8.3 system to the 3.8.4 release, follow the instructions in Updating from Velocity 3.8.3 system to 3.8.4