uTrust Premises Solution with Edge EVO Integration_v3.8.5

With Velocity 3.8.5, to work on the unsupported features such as Dialup, Legacy DVR/NVR, Legacy Bosch Central Station, Edge VO Integration, and Credential Biometric Data, call  Identiv Technical Support and turn ON the features.

This Edge EVO integration enables you to configure and manage your Edge controllers (and their associated Edge holidays, holiday groups, schedules, and door groups) from Velocity. The Edge EVO integration is an optional software component that provides the interface between Velocity and one or more Edge single-door controllers.

The optional Edge EVO Controller Integration must be installed after the Velocity installation.  After installing the integration, you must also perform a few configuration and setup tasks.

The Edge EVO Controller Integration only needs to be installed on your Velocity Server.  Any remote Velocity Clients will automatically try to be updated the next time they are restarted and connect to the updated Velocity Server.  However, the client update will fail with an “Access Denied” message unless the Velocity operator is both a member of the Velocity Administrators group and has the Windows local Administrator privilege to install software on that computer.

System Requirements

Hardware

Description

Hardware

Description

Physical Access Control System (PACS)

Must be combined with other hardware components controlled by the uTrust Velocity security management system software

Edge EVO system

Must be with a single-door controller, a card reader, and some card credentials

Power Over Ethernet (POE)

Connection is must for the Edge controller, or a separate 12 VDC or 24 VDC power supply

Prerequisite

To install the Edge EVO Controller Integration, you must be logged into Windows using an account that has Administrator privileges, and you must know the name and password of the Velocity services account (which were specified when Velocity was installed).

Installing the Edge EVO Controller Integration

To install the Edge EVO integration after Velocity 3.6 SP2 has been installed, perform the following steps.

  1. Go to the Technical Support page at Hirsch Physical Access, click on the Velocity 3.6 — Documents and Downloads link, then on the resulting page click on the Download link for Velocity 3.6 Edge EVO Integration (version 1.0.4.334).

  2. Open the folder where you downloaded the integration, and run the installation program for the Edge EVO integration.  For example Velocity_EdgeEVO_Integration_1.0.4.334.exe.
    You might see the following message displayed while the Velocity Update Wizard checks that you have the administrative privileges needed for this installation.

     

  3. A confirmation dialog asking to backup the database before making the changes using the updater displays.

    1. Choose “Yes” to back up your Velocity database

    2. Click “No” to skip the database backup (and continue with the installation)

  4. A Start Services? dialog to start the services when the update finishes is displayed.

    1. If you want to have all the Velocity services (including the Edge EVO service) started after the installation has completed, click the Yes button.

    2. If you want to wait and manually start the Velocity services at a later time, click the No button.
      A progress message bar shows the stopping of Velocity Server Extension Service.

  5. When the following Application Settings screen appears, enter the Service Account and the Password, and click the OK button.

    This is the same account information that was specified (on the Application Network and Security screen) during the Velocity installation.

    • The Service Account is the user account that is used to start all the Velocity Services, including the new EdgeService of the Edge EVO Controller Integration.

    • The Password is the password that the specified Service Account will use to log on.

      The default Velocity services account is named "VelocityServices".  Be sure to prefix the account name with the computer name or domain name where you previously installed Velocity, and a backslash character (such as "VelocityServer\VelocityServices").

      If you're not sure what the name of the Velocity services account is on your system, you can find out by using the Computer Management administrative tool to view the Log On As property of the Velocity Services:

      A progress bar to show the application of script in Edge EVO Integration displays.

  6. The Java Setup Welcome screen appears, click Install.

  7. Click Close.

  8. After the necessary version of Java is installed, you can close the Verify Java Version tab of your Web browser (which was opened by the Java Setup program).

  9. The Velocity Update Wizard appears showing the integration progress, click OK to close the dialog box after successful update.

  10. After the integration has finished installing, ensure that:

    • EdgeService program is allowed through your firewalls, and that network ports 4050, 4070, and 4999 are not blocked by your firewalls

    • Edge EVO service is running

Ensuring that the Edge EVO System is Allowed Through Your Firewalls

The Edge EVO system communicates across a shared network (instead of a dedicated physical security network), therefore there is a need to work with your network administrator to ensure that the EdgeService program is allowed through your firewalls, and that network ports 4050, 4070, and 4999 are not blocked by your firewalls. 

Some networks use the software firewall provided with Microsoft Windows, other networks use a software firewall provided by a different vendor (as shown in the following image), and high-security networks include hardware firewalls.

Because the firewalls on a network can vary so much, we cannot provide a detailed procedure for your specific network.  But the following example for the Windows Firewall should help illustrate the general process.

  1. Open the Windows Control Panel, and in the System and Security section, click on the link to Allow a program through Windows Firewall.

  2. In the resulting dialog, click the Allow another program... button.

  3. In the resulting Add a Program dialog, click the Browse... button

  4. In the resulting Browse dialog, navigate to the folder where Velocity was installed, select the EdgeService.exe program, and click the Open button.

  5. Back in the Add a Program dialog, click the Add button.

  6. Verify that EdgeService appears in the list of Allowed programs and features, and click OK.

  7. Navigate to the Windows Firewall page of the Control Panel, and click on the Advanced settings link.

  8. In the resulting Windows Firewall with Advanced Security dialog, define any necessary Inbound Rules and Outbound Rules for the EdgeService to use network ports 4050, 4070, and 4999.

Ensuring that the Edge EVO Service is Running

After you install the Edge EVO Controller Integration, you should use Velocity's Service Control Manager to verify that the Edge EVO service is running.  The state of the Velocity Services after the installation depends on your response to this question during the installation:

  1. Right-click on the Velocity Service Control Manager icon in the Windows taskbar, and look at the commands on the pop-up menu.

  2. Click on Start Velocity Edge EVO Service to start service or to stop the service that is running select Stop Velocity Edge EVO Service.

  3. Click outside the pop-up menu to close it.