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Verify Video Recording

Before replacing a hard drive, log in to 3VR OpCenter and verify that the appliance otherwise appears to be functioning properly. If live video is not displayed, new events are not being generated, or if video does not play when an event card is selected, contact 3VR Technical Support for assistance before proceeding.

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  • Philips head #2 screwdriver
  • Replacement drive supported by 3VR with the appropriate storage capacity for the model of appliance. If you are unsure about the storage capacity of a system’s drives, email the serial number to support@3VR.com for assistance. See Appendix A to view supported hard drive models.
    • Connection to the appliance using one of the following connection methods:
      • Laptop connected to appliance using the 3VR USB-to-Ethernet Network Service Adapter
      • Network connection to the appliance
      • Monitor, keyboard, and mouse connected to the appliance

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  • Philips head #2 screwdriver with at least a 5” shank and magnetized tip
  • Replacement drive supported by 3VR with the appropriate storage capacity for the model of appliance. If you are unsure about the storage capacity of a system’s drives, email the serial number to support@3VR.com for assistance. See Appendix A to view supported hard drive models.
  • Connection to the appliance using one of the following connection methods:
    • Laptop connected to appliance using the 3VR USB-to-Ethernet Network Service Adapter
    • Network connection to the appliance
    • Monitor, keyboard, and mouse connected to the appliance

...



  1. In the Manage Servers tab of System Manager, select the name of the appliance with the new RAID drive.




  2. Click RAID/Disk Settings.





  3. In the RAID/Disk Settings window, click Rebuild RAID Array. If the Rebuild RAID Array link is not present, see Appendix B: Troubleshooting.





  4. It will take about a minute to initialize the RAID rebuild.



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5. Verify that the RAID Array Status field displays “Rebuilding”.


6. Launch 3VR OpCenter and verify that the appliance appears to be functioning properly.

If new events are not being generated, or if video does not play when an event card is selected, contact 3VR Technical Support for assistance.

Info

See Appendix D for more information about hot spares on a P-Series appliance.

Within 10 minutes of initializing the rebuild:

  • The P-Series 3VR status indicator will return to solid
    white (normal) ()
  • The RAID/Disk Issue health alert in the Monitor Health tab will display the percentage remaining in the rebuild process

  • This value will be updated every 10 minutes until the system has finished rebuilding the array, at which point the health alert will state RAID array rebuild done.

    Note

    Note that the rebuild will be complete at this point, even if the Percentage Complete value displayed is not 100%.




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  1. In the Configure panel of System Manager, click the appliance name  in the left-hand panel to view the system settings.






  2. Click Common Operations, then click RAID/Disk Settings.








  3. In the RAID/Disk Settings window, click Rebuild RAID Array.
    If the Rebuild RAID Array link is not present, see Appendix B: Troubleshooting. 






  4. It will take about a minute to initialize the RAID rebuild.






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5.  Verify that the RAID Array Status field now displays
“Rebuilding”.


6. Launch 3VR OpCenter and verify that the appliance is recording video and appears to be functioning normally.


If new events are not being generated, or if video does not
play when an event card is selected, contact 3VR Technical
Support for assistance.

Info
titleWhat Are Hot Spares?

See Appendix D to learn more about the hot spares
feature of the P-Series appliance.

Within 10 minutes of initializing the rebuild:

7. The P-Series (or Enterprise Appliance) status indicator will
return to solid white, indicating normal operation.

8. The RAID/Disk Issue health alert will display the percentage remaining in the rebuild process.

9. This value will be updated every 10 minutes until the system has finished rebuilding the array, at which point the health alert will state “RAID array rebuild done”.

Note

Note that the rebuild will be complete at this point, even if the Percentage Complete value displayed is not 100%.







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  1. The appliance will automatically begin rebuilding the RAID array with the spare drive, generating a RAID/Disk Issue health alert (see Appendix B for more information).


  2. This health alert will be updated to indicate which drive failed. The failed drive may now be replaced to become the new hot
    spare.


  3. Once incorporated into the RAID array, the spare disk becomes a member disk and will be listed in the RAID/Disk Settings
    window.

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