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Now, you will see the secure https connection.

Appendix A: Troubleshooting

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Wrong Password during .PFX File Upload

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in 3VR Maintenance Tab

During SSL certificate upload, when the user enters a wrong password that is not matching with the .PFX credentials

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The user may encounter an error message “ Cannot import pfx file. Your password is incorrect for this file or the certificate has expired”
The solution is to enter a valid password and upload the SSL Certificate again.

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, the PFX file upload remains successful and does not show any error message. 

  1. The user can track the password mismatch message in the logs as shown below.

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    The next time when the user uploads the .PFX file with the correct password, the SSL certificate is uploaded with the valid credential.