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  1. Select the Store/Room you wish to edit.

  2. Click Edit in the Store / Room Configuration window. The screen appears as shown:

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  3. Make the required changes and click Save.

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Deleting Store/Room

  1. Select the Store/Room you wish to remove.

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  2. Click Delete to remove the Store/Room from your settings.

  3. A Delete Store/Room confirmation dialog displays. Click Delete.

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Gate/Counter Administration

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  1. Click Administration-> Gate/Counter Administration tab. The window displays as shown.

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  2. Click Add. The Add/Edit Counter window displays.

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  3. Enter the Gate Name.

  4. Enter the valid Counter IP Address.

  5. Select the appropriate Counter Model from the drop-down.Under specific conditions, if the event is not received from 3VR VMS, check if the Realtime counter configuration Gate name and People Counter Gate name are the same for APS counter model that you have chosen. Refer to Gate Name Configuration in Troubleshooting section for more details.

  6. Select the Location drop-down of your Gate Name.

  7. Select the Location Store/Room Name from the drop-down.

  8. Click Add after you are done. A confirmation dialog appears.

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Editing Counter Configuration

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  1. Click Administration-> Gate/Counter Administration.

  2. Select the Gate Name you want to update and click Edit. The Add/Edit Counter window displays as shown.

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  3. Make the required changes and click Save.

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Deleting Counter Configuration

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  1. Click Administration-> User Administration tab. The User Configuration window displays.

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  2. Click Add. The Add screen appears.

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    The Default Admin may not view store/Room Names that are added. As a word around refer Viewing Stores by Administrator section in Trouble Shooting.

  3. Enter the User Name of your choice.

  4. Enter the Password and repeat the password you entered.

  5. Select the Role the user plays in the store from the drop-down.

    The Role can be of type Admin, User, and Customer. The Admin user has got all the privileges to configure users and store settings. The User role has got permission only to view the People Counter charts that they are eligible for the stores. The customer roles refer to customers visiting the stores and only can view the charts/alert messages.

    For more details refer:

    • Adding a User with Single ViewDemoAdmin user

    • Adding Store Admin UserDemo user

  6. Select the Default view that you want to view. The View is either Single Store/Multi Store.

  7. Select the Default Chart Type you wish to view. The chart type is either Gauge/Traffic.

  8. Select the Store Name you want to give the user to access. Click Add after you are done.

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Editing User Configuration

  1. Click Administration-> User Administration The User Configuration window displays.

  2. Select the user you want to edit and Click Edit.

  3. The Edit window displays.

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  4. Edit the changes you want to make and click Save.
    Deleting User Configuration

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  1. Like editing user configuration, you can remove users. Click Administration-> User Administration The User Configuration window displays.

  2. Select the user you want to remove and Click Delete.

  3. The Delete window displays.

  4. Click Delete to remove the user you want.

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