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Unsupported Features

Velocity 3.8.5 introduces the concept of unsupported featuresdisplays a list of legacy features that are no longer supported. These are legacy features that have been previously announced as benign deprecatedbeing unsupported. By default, Velocity 3.8.5 will not update your system if you use any of these legacy deprecated features.

 To To update to 3.8.5 using deprecated features, you must when legacy features are in use please contact Identiv Technical Support , who will provide instructions on temporarily turning these unsupported features on in 3.8.5.

The following steps provide more information regarding the unsupported feature features and update updating to a newer version.

  • Contact Identiv or your certified Hirsch/Identiv dealer to obtain the appropriate version of the Velocity Update Wizard

  • Copy the Velocity Update Wizard to your licensed Velocity Server and run it on that computer.

  • Copy the Velocity Update Wizard to your licensed Velocity Server, and run it on that computer.

  • A window displays the list of unsupported features based on the cases listed.

    • Case 1:  If no unsupported features are used, then the user can continue their update like in the screen shown below:

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    • Case 2: If at least one deprecated feature/features are used, the user cannot proceed with the update as shown:

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    • To proceed with the update, the user should call  Identiv Technical Support to temporarily turn ON the unsupported feature(s) temporarily. Once these features have been enabled, you can then re-run the update. A screen like the one below appears; click Continue.

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5. The EULA screen appears. Scroll down to the bottom to click the Accept button.

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Suppose your existing Velocity system detects that Velocity Web Services Client (VWSC) is installed. In that case, the further update happens without needing a system restart, and you will see this case it will be automatically updated later in the update process as described in the final VWSC installation complete screen as in step 16.

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11. After the system restart, the update wizard will should continue to run automatically, or . If the update fails to automatically restart then you must run the update wizard manually.

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After the update is completed, in Velocity UI, only the unsupported features that Identiv Technical Support temporarily turned ON are visible, and the remaining unsupported features shall remain hiddenunavailable.